Important Note:
If you perform a hard reset on your Palm, always access the Palm Date Book once before synchronizing with TeamAgenda, otherwise the Palm Date Book may be corrupted and become inaccessible.

To synchronize with your Palm:

On your computer:

1. Start TeamAgenda and open the agenda you selected in the TeamAgenda Conduit Settings dialog box.

Note: On Macintosh, if you have not chosen to "Enable HotSync software at system startup" in your HotSync settings, you must first start the "Serial Port Monitor" program.

On your Palm:

2. Place your Palm in its cradle and press the HotSync button.

If you synchronize your TeamAgenda file with your Palm and then import new data into TeamAgenda, this new data may not be transferred to the Palm at the next synchronization. If this occurs, simply increase the length of the synchronization period defined in the TeamAgenda Conduit settings (from four weeks to five weeks, for example) and re-synchronize. The imported data will now appear on the Palm.

Note for Macintosh Laptop Users on a Network:

• The problem:
  HotSync Manager may not activate when you press the HotSync button on the Palm cradle if you are not connected to your network. (This can happen only if the cradle is connected to your PowerBook Printer/Modem port.)

The Printer/Modem port may be in use by AppleTalk. Your Mac may switch AppleTalk from Ethernet to the Printer/Modem port automatically if Ethernet is not available when you start your computer.

• The solution:
  Open the AppleTalk control panel and choose a different port from the popup menu. The serial port will now be available for your Palm.

To Reinitialize Synchronization:

Normal synchronization with the Palm transfers only additions, modifications, and deletions.

For each TeamAgenda conduit, the "Reinitialize Synchronization" button in Conduit Settings lets you reset synchronization completely. This means that the next synchronization session will be slower, but will re-send all information.

Only use the "Reinitialize Synchronization" button if data appears to have become duplicated or corrupted.

Note: If you share your TeamAgenda personal agenda file with a TeamAgenda team after synchronizing with your Palm, it is recommended that you reinitialize synchronization.

To continue, choose from the following options:

Palm Synchronization Exceptions

Differences between the TeamAgenda and Palm Address Books

Palm Groupware Enhancements

Go back to:

TeamAgenda/Palm Synchronization

Configuring TeamAgenda and its Components