FAQ
How do I contact Teamsoft ?
What is TeamAgenda ?
Can I publish organization wide event calendars ?
Can I schedule patients for my medical practice ?
Can I schedule my organization's resources ?
What are some TeamAgenda Features ?
What is Teamsoft Anti-Spam / Anti-Virus product ?
Who uses TeamAgenda ?
Who uses Teamsoft Anti-Spam / Anti-Virus product ?
Can I get special pricing if I use more than one Teamsoft product ?
Can I get special pricing if I am a charitable organization ?
Can I get special pricing if I am an educational or governmental organization?
What platforms does TeamAgenda support ?
Can I connect my Palm to TeamAgenda ?
What platforms does Teamsoft Anti-Spam / Anti-Virus support ?
I am interested in your Anti-Spam / Anti-Virus product but I want to install the service inside my datacenter, can I do this ?
I am interested in TeamAgenda but I don't want to run it, do you offer hosting (ASP service) ?
What languages does TeamAgenda support ?
What database system does TeamAgenda support ?
Does Teamsoft provide installation assistance and training for its products ?
Does Teamsoft provide general technical services ?
How do I buy Teamsoft products ?
How do I get support for my Teamsoft products ?
Does Teamsoft work with partner ?
What are the benefits of being a Teamsoft partner ?
How do I become a Teamsoft partner ?


How do I contact Teamsoft ?


The main Teamsoft contact emails and phone numbers are provided on our Contact web page.

If you are not sure who to contact simply send an email to information@teamsoft.com

What is TeamAgenda ?


TeamAgenda is a "cross platform, group scheduler and resource manager".

Basically this means that you can manage your project team, department or company, regardless of what type of computing environment you are using.

TeamAgenda is intuitive and easy to use.

You can control your organization's people and facilities such as conference rooms, classrooms, lab equipment, examination rooms, as well as many other things.

Some typical scenarios our customers use TeamAgenda for:

  • A project manager can use TeamAgenda to see in real-time what his/her project team is doing, what their status is, what activities they are working on, dynamically change their assignments, get utilization reports etc.
  • A receptionist can use TeamAgenda to locate team members, route customers to their proper meeting, medical appointment, dental appointment etc.
  • A conference organizer can schedule conference rooms, booths, attendees etc.
  • A recording studio manager can schedule their engineers, recording equipment, recording studios etc.
  • A repair center can use TeamAgenda to schedule technician visits, get utilization reports etc.
  • A professional office can use TeamAgenda to track each revenue producing call, meetings, conference rooms, customer visits, produce billing reports etc.
  • A school can use TeamAgenda to schedule its students, book exams, manage classrooms, special facilities, special events, keep track of each of its students, make student and school agendas available to parents etc.
  • A clinic can schedule their patients, their equipment, examination rooms, keep track of all patient activity, clinician activity etc.

TeamAgenda is a way for organizations to simply and cost effectively manage their people and facilities.

Can I publish organization wide event calendars ?

Yes. TeamAgenda lets you publish any scheduling information to your organization , including events, conference room availability, holidays, people on sick leave, vacation schedules.
Can I schedule patients for my medical practice ?

Yes. Many customers use TeamAgenda to schedule patients and clinicians for their practice, clinics, rehabilitation centers and research centers.
Can I schedule my organization's resources ?

Yes. TeamAgenda Resources are very popular to manage conference rooms, classrooms, projectors, recording equipment, computer equipment. TeamAgenda Resources are assigned to any organizational resource that you need to manage.
What are some TeamAgenda Features ?

Features

TeamAgenda Pro

TeamAgenda Lite

TeamAgenda Web

Mac Desktop

X

X

Windows Desktop

X

X

Web option

X

X

Work offline

X

X

Notifications - on demand

X

Notifications - Real time

X

X

Palm Synchronization

X

X

Task manager

X

Workload & Time sheets

X

Templates & Work sets

X

Mac Server

X

X

X

Windows Server

X

X

X

Unix Server

X

X

X

Linux Server

X

X

X

SQL database

X

X

X

Organize Schedule and to-do list

X

X

Manage personal and company contact

X

X

Workload management

X

Integrated workgroup scheduling

X

View multiple schedules concurrently

X

Produce resource utilization and other reports

X

Project manage your team

X

Manage company resources and public holidays

X

X

Track timesheets and billing

X

Create meetings

X

X

X

Manage personal calendar

X

X

X

Set up meetings and group activities

X

X

X

No client installation required

X

Access over the internet

X

X

Switch from Pro to Lite to Web interface

X

SQL database included

X

X

X

Web Server included

X

X

X


What is Teamsoft Anti-Spam / Anti-Virus product ?


Teamsoft Anti-Spam /Anti-Virus is a network based product that is run at Teamsoft, and automatically drastically reduces your corporate email spam and email carried viruses.

It requires no installation at customer premises. This distinguishes us from some other services that require actual software to be installed on individual computers thereby potentially dramatically slowing them down, or disrupting other installed applications. Customers simply register their email with Teamsoft and spam and viruses are taken care of by us.

Customers can also specify the level of protection they require, and our technicians can adjust the filtering to meet the customer's requirements. This is in contrast with some other services which use a general default filtering level which individual customers can not control.

Who uses TeamAgenda ?


TeamAgenda is used by a vast number of different types of organizations.

TeamAgenda is particularly popular in:

  • Health Care industry
  • Creative industry
  • Education at all levels
  • Governmental organizations
  • Professional practices
  • Information technology companies
  • Non-profit organizations
Who uses Teamsoft Anti-Spam / Anti-Virus product ?


Teamsoft Anti-Spam / Anti-Virus product is used by email providers such as ISPs and Web Hosting companies as a service for their email clients, and by any organization with their own "domain".

Customers who want to control the level of spam filtering over the default level provided by some competing services, are particularly attracted to the Teamsoft product.

Can I get special pricing if I use more than one Teamsoft product ?


Teamsoft offer incentives for customers to use more than one of our products.

Our goal is to provide products that are easy to use and provide a real business benefit to our customers. We have programs to help customers use additional Teamsoft products.

Please contact Teamsoft and we would be happy to provide you different options for you to consider.

Can I get special pricing of I am a charitable organization ?


Absolutely, Teamsoft offers special discounts to charitable organizations as a way of helping the communities in which we operate.

We actively support charitable organizations especially those dealing with special needs children.

Please contact Teamsoft for more information.

Can I get special pricing of I am an educational or governmental organization?

Yes, Teamsoft offers special educational and governmental discounts.
What platforms does TeamAgenda support ?


TeamAgenda is particularly popular with organizations having a mixed Mac, Windows PC environment.

TeamAgenda supports current model Mac and Windows PC, as well as Web access. TeamAgenda servers run on Mac, Windows, Unix and Linux.

For more detailed information please contact Teamsoft.

Can I connect my Palm to TeamAgenda ?

Yes. We support connecting Palm devices to TeamAgenda.
What platforms does Teamsoft Anti-Spam / Anti-Virus support ?


Teamsoft Anti-Spam / Anti-Virus product is a network based service provided by Teamsoft, there is no computer equipment required by any customer to use this product.

All the customer has to do is register for the service and Teamsoft does the rest.

I am interested in your Anti-Spam / Anti-Virus product but I want to install the service inside my datacenter, can I do this ?


Teamsoft Anti-Spam / Anti-Virus product is normally a network based service provided by Teamsoft.

Teamsoft can also provide the service for you to install in-house.

Please contact Teamsoft for more information on this option.

I am interested in TeamAgenda but I don't want to run it, do you offer hosting (ASP service) ?


Teamsoft does offer a hosting (ASP) service for TeamAgenda.

Teamsoft has considerable network and security expertise from our Professional Service practice.

We would arrange secure access from your site to our hosting site for a low service fee.

Our TeamAgenda service automatically includes support.

You simply use the product we take care of the rest.

What languages does TeamAgenda support ?


TeamAgenda is a multi-language product currently available in English, French, Swedish, German and Japanese.
What database system does TeamAgenda support ?

TeamAgenda supports an SQL based database system. It is easy to interconnect to other internal corporate systems.

Does Teamsoft provide installation assistance and training for its products ?


Teamsoft products are easy to install "off the shelf".

Teamsoft products do not require any customization or expensive consulting to install.

For non-technical customers, or customer without the technical resources to install TeamAgenda, Teamsoft provides technical consulting and educational services.

Does Teamsoft provide general technical services ?


By virtue of our technical activities, we also offer senior level technical services in:

  • Network & Computer Security
  • Project Management
  • System Design

Our Professional Services department would be happy to review your IT needs.

How do I buy Teamsoft products ?


Teamsoft products are sold through partners in your area.

Simply fill in a sales quote form on our web site, or send a sales request to sales@teamsoft.com , or an information request to information@teamsoft.com

Teamsoft will route your request to the Teamsoft partner nearest you.

How do I get support for my Teamsoft products ?


Teamsoft offers support for all our products.

Teamsoft has a number of support contracts for customers to choose from.

To make purchasing annual support contracts appealing to Teamsoft customers we offer discounts on subsequent license purchase, as well as dramatic discounts on future upgrades to all valid support contract holders.

Does Teamsoft work with partner ?


Teamsoft prefers to work with partners for all its sales.

We have a large and growing partner network around the world.

Please contact us to find a partner near you.

What are the benefits of being a Teamsoft partners ?


Teamsoft products are trouble free "shrink wrapped" solutions that don't cause you or the customer problems.

Teamsoft products will not disrupt the successful relationships you have built with your customers.

Teamsoft forwards you customer leads so you can continue to build up your customer list.

TeamAgenda is multi-platform on Mac and Windows PCs so it is attractive to pure Mac, or Windows PC organizations, as well as mixed organizations. The server functionality runs on Mac, Windows, Unix or Linux so here also it will fit in almost any organizations production environment.

Our network based anti-spam / anti-virus product requires no customer equipment.

Teamsoft has a number of partner programs available. One is sure to be right for you.

Please enquire about them at information@teamsoft.com

How do I become a Teamsoft partner ?

Becoming a Teamsoft partner is easy, simply fill in the partner request form on our site, or send an email to information@teamsoft.com and we would be happy to process your request.
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