To circumvent your installation problem:

Try to move TeamAgenda application from the Application/Teamsoft/TeamAgenda folder to Trash and then install TeamAganda again.

If this doesn't work move Teamsoft folder to Trash (ensure that it doesn't contain any important Personal Agendas, otherwise move them to safe place) and install TeamAgenda application again.

If this doesn't work, you don't have permission to delete or overwrite application. In this situation install TeamAgenda to another folder (press 'Choose Folder...' button on the installation page 'Destination Select')

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Click on the 'TeamAgenda' menu (for Mac) or on the 'Help' menu (for Windows), and select 'About TeamAgenda'. Click on the 'Register' button and then click on the 'Buy' button. After completing the forms and making your payment, you will be supplied with a key. Enter this key in the previous 'Register' screen. This will unlock the software.

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1.

• Copy personal agenda;
• Connect to server with copy, exit and then delete a copy;
• Connect to server with original personal agenda;
• Server will assume that original personal agenda is out of sync and force a synchronization.

2.

• Connect to server with a different user;
• Select 'Team Administration' from the 'Context' menu;
• Select 'Recreate a personal agenda' and select personal agenda that you wish to create;
• Replace out of sync user's personal agenda with recreated personal agenda.

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Note that after conversion all the passwords are lost.

You can set new passwords for any user using 'Context' -> 'Team Administration' -> 'Directory Maintenance'. Then select user and press Edit button. Also you can set a password for currant user by selecting 'WebAgenda - Change Password' in menu 'File'

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TTry the following:

• Check for network connection between client and server;
• Check that routes, firewalls, antivirus don?t block traffic;
• Try to connect your agenda to TeamAgenda Server from another computer;
• Check connection preferences in your personal agenda: ensure that the IP-address and port number (3552 by default) of server are correct.

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Was the new TeamAgenda Server version 5 installed on the same computer as the previous STS server?

If yes, ensure that STS is not executing and uninstalled from the computer (after having backed it up). Or STS Service stopped or disabled and will not run again after rebooting.

If no, change the IP address and the port number, if required.

On the server, take note of the IP address (use IPCONFIG on Windows or NETWORK PREFERENCES on Mac) and the port number (use TeamAgenda Server, PREFERENCES on Mac or on Windows)

On each TeamAgenda client, ensure that the server IP address and port number are correct.

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You can get iTeamAgenda for free by going to the iPhone app store or through iTunes.

This version of iTeamAgenda works automatically with our Teamsoft server and with the WebAgenda module, which can be downloaded by all TeamAgenda 5.0 Pro users at http://www.teamsoft.com/customer_support_patches.php.

In order to connect iTeamAgenda to your own TeamAgenda data, you will need TeamAgenda 5.0.

Use the Preferences options in iTeamAgenda to point the iPhone to your TeamAgenda 5.0 server.

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1. iTeamAgenda PRO is already configured to connect to a demo server from Teamsoft.
You may want to reset it in order to use the default values. Go to Preferences and Reset and choose "Yes, Delete Everything".
Go to Preferences and Network to test your connection to the demo TeamAgenda Server.
If it does not work, check your iPhone/iPod Touch network setting.
Go to Contacts, Calendar and ToDo to see you results.

2. Downlaod TeamAgenda and TeamAgenda Server from the following site:http://www.teamsoft.com/customer_support_30daydemo.php
Install TeamAgenda, TeamAgenda Server and WebAgenda.
Start TeamAgenda Server
Create a new Team database.
Start TeamAgenda
Create a new agenda with your full name (Firstname Lastname)
Create a few events and to do in your calendar.
In TeamAgenda, go to File, Change Password and enter a new password. You will need a password for iTeamAgenda PRO to connect to the server. Note that the original password is blank.
Go to Preferences and Network. Configure iTeamAgenda PRO to connect to your server.
Enter the name/IP of the server and the path to the WebAgenda service. The default path is '/calendar'.
Here is an example: 'MyServerNameOrIP/calendar'
Test your connection and Save it.
You are now ready to use your Address Book, Calendar and ToDo. Enjoy!

(Select Reset if you want to clear everything from iTeamAgenda PRO (or just your data) and get back to factory setting)

Documentation is available at the following URL: http://www.teamsoft.com/customer_support_documentation.html

Training video is available at the following URL: http://www.teamsoft.com/tutorial

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To delete a member from the team, select 'Team Administration' from the 'Context' menu and enter your password, if necessary. Select 'Directory maintenance', select member to delete and press 'Delete'.

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Try to connect to WebAgenda from your desktop computer using an internet browser. You can find the instructions in the document http://teamsoft.com/customersupp_documentation/v50/WebAgenda_MAC_Installation_en.pdf
If you continue experiencing problems, send us the screenshots of messages that you get from you browser.

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You need to install IIS before installing WebAgenda. You can install IIS from Control Panel, select Add/Remove Programs, click Add or Remove Windows Components, select and install IIS. Then install WebAgenda again.

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